Customer-support AI agents

9 agents in the customer-support category, ranked by editorial priority.

Real-time AI coaching and post-call analytics for contact center agents

Voice AI for contact center QA, call scoring, and agent coaching at scale

AI agents built into Salesforce CRM for sales, service, and marketing automation

AI-native contact center platform with built-in copilot, QA automation, and self-service agents

Enterprise AI support agent built on compound AI, targeting mid-market and enterprise teams

AI-native customer support agent for high-volume enterprise teams

Enterprise AI customer service platform used by Square, Meta, and Verizon

Enterprise AI agents for customer experience, built by the team behind Salesforce and OpenAI

The AI customer support agent inside Intercom, resolving over half your tickets automatically